Terms of service

Welcome to Aurahi, a brand under ECO Golden Sanctuary Private Limited. By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. Products & Descriptions

We make every effort to ensure that our products are accurately described and depicted. However, slight variations in color, texture, or size may occur due to the handmade nature of our products.


2. Pricing

All prices are listed in INR and are inclusive of applicable taxes. Prices are subject to change without prior notice.


3. Payments

We accept secure online payments through major credit/debit cards, UPI, and other approved methods. All transactions are encrypted and secure.


4. Shipping

We currently offer shipping in India only. Shipping charges and delivery times may vary based on your location. Please refer to our shipping page for more details.


5. Returns & Exchanges

For returns & exchange please refer our Return ans Exchange policy. We encourage you to review it before making a purchase. For any return or exchange-related queries, please email us at contact@aurahi.in.


6. Order Cancellations

Orders can be cancelled within 24 hours of placing them. After this window, the order will be processed and cannot be changed or cancelled.


7. Intellectual Property

All content, including images, designs, logos, and text, is the property of Aurahi and may not be reproduced or used without written permission.


8. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy page for information on how we collect, use, and safeguard your personal data.


9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh.


10. Contact

For any queries or concerns, you can reach us at:

Email: contact@aurahi.in

Phone: +91 92112 90055